content

Some things just can’t be avoided. Taxes. School fundraisers. Cellulite. And if you’re in business, conflict. Whether it’s your VA who is continually missing deadlines or a JV partner who failed to pay your commissions, as a small business owner, you’ll have to deal with it sooner or later. Learning how to handle difficult conversations is a critical skill that will serve you well. The trouble is, handling conflicts with grace doesn’t come naturally. We’re human. We react—sometimes …